Shipping Tracking

  • Shipping Area

    We make shipment to most countries all over the world except the countries and regions owing to the limit of shipping policy.

    So please know well about the shipping and import policy in your country or region before placing an order.

    Shipping fee is counted by weight. You will know how much the shipping costs when you check out.

  • Shipping Methods

    We can provide shipping methods including Special Line, DHL and UPS. Special Line is for free and available for Russia, Ukraine and EU countries. DHL and UPS are charged shipping methods and available for most countries all over the world except countries and regions owing to the limit of shipping policy.

  • Special Line

    Handle Time: In-stock orders will be shipped out in 48 hours.

    Delivery time: 7-14 business days, no peak season delay.

    Tracking Number: It will be updated and sent to your email together with tracking site in 24 hours once it’s shipped.

    Attention: It’s impossible to ship e-liquid & Li-lion battery cell like 18650/26650.

  • DHL

    Handle Time: In-stock orders will be shipped out in 24 hours.

    Delivery Time: 3-5 business days to most countries. In peak season, there could be 3-7 days delay.

    If customers failed to handle customs clearance, DHL returning fee is 3-6 times as the shipping fee. We will be not responsible for it and will not refund. Please make sure there is no customs problem before you place an order.

  • UPS

    Handle Time: In-stock orders will be shipped out in 24 hours.

    Delivery Time: 3-5 business days to most countries. In peak season, there could be 3-7 days delay

    Tracking Number: It will be updated and sent to your email together with tracking site in 24 hours once it’s shipped.

    If customers failed to handle customs clearance, DHL returning fee is 3-6 times as the shipping fee. We will be not responsible for it and will not refund. Please make sure there is no customs problem before you place an order.

  • Customs and Tax Duties

    We encourage you to check the local customs office for potential import taxes, duties and tariffs before placing any order. In addition, some products may require special licenses or permits to be imported in.

    Urvapin is not responsible for paying for products rejected, confiscated or destroyed by the customs in your countries. We send products from Hong Kong, and there is no sales tax or duties charged by Hong Kong government.

    The Tax/Customs fee in destination country should be paid by customers. All customers are responsible to check with their local customs office for any potential import taxes, duties and tariffs.

    Any more questions, please feel free to contact us via support@urvapin.com